Polish Humanitarian Action (PAH) is currently looking for a Country WASH & Shelter/NFI  Program Manager to oversee and manage humanitarian assistance programs in conflict-affected areas in Ukraine.  

Operating in Ukraine since August 2014, PAH is uniquely positioned with a wide network of partners and donors to deliver humanitarian aid to the most vulnerable conflict-affected people during this crisis. PAH provides assistance to internally displaced people and the elderly and single mothers, working in the sectors of Protection, WASH, Food Security/MPCA, Shelter/NFI and MHPSS. PAH Ukraine is rapidly expanding its operations in response to the armed conflict and seeks dynamic candidates comfortable with a fast-changing environment who are eager to scale operations quickly.

Program Management:

• Lead the planning, implementation, monitoring, and evaluation of WASH and Shelter / NFI assistance programs in line with humanitarian standards and organizational guidelines
• Design and conduct sector-specific needs assessment (NA), contribute to multisector needs assessment process, analyzing data and drafting respective NA reports
• Develop detailed work plans and budgets for WASH and Shelter / NFI interventions, ensuring efficient and effective utilization of resources
• Design and follow up on the projects’ procurement plans in close coordination with the logistics department
• Collaborate closely with other program teams, including food security, livelihoods, CVA, and protection, to integrate WASH and Shelter / NFI interventions into broader assistance strategies
• In collaboration with the Grants Manager, organize and lead program kick-off meetings, grant review meetings and grant closeout meetings and lead in developing and overseeing the PAH Project Implementation Tool

Program Development:

• Keep her/himself informed about the humanitarian needs of populations affected in Ukraine, and regularly share information with the Head of Programs
• Work on fund acquisition to address the WASH and Shelter / NFI needs in the operational areas in coordination with Grant Manager and Head of Programs
• Participate in the proposal development/budget modification process in consultation with the Grants Unit
• In coordination with the MEAL team, ensure a high-quality implementation and documentation of results and impact, including lessons learned, for WASH and Shelter / NFI programming
• Contribute to the development of SOPs (program and operational), and ensure they are implemented in line with PAH and donor procedures
• Identify gaps and adjust programming to ensure PAH is meeting targets and being responsive to new WASH and Shelter / NFI needs in the area

Team Management:

• Leading the WASH and Shelter / NFI team in PAH Ukraine COuntry Office, including hiring and management of staff, revision of organigram, performance reviews and goals setting, development of supportive relations with subordinates and conflict management
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform in their positions successfully.
• WASH and Shelter / NFI staff development incl. through introducing and revising capacity development plan for WASH and Shelter / NFI team members

Partner Coordination:

• Establish and maintain strong partnerships with local implementing partners and relevant government authorities
• Provide technical guidance and capacity building support to partners on WASH and Shelter / NFI programming methodologies, financial management, and reporting requirements
• Financial Management
• Oversee the implementation of WASH and Shelter / NFI activities by partners, ensuring compliance with financial, legal, technical, procurement procedures and donor regulations
• Monitor expenditure against budgets, identify variances, and take corrective actions as necessary to ensure financial accountability and transparency
• Provide a continuous review of the partners’ performance and implementation
• Review and provide structured feedback on the partners’ submitted reports

Reporting and Communication:

• Prepare timely and accurate reports for donors, government partners, and other stakeholders, highlighting program achievements, challenges, and lessons learned
• Represent the organization in coordination forums, cluster meetings, and other relevant forums, including monitoring visits, advocating for the importance of WASH and Shelter / NFI interventions in humanitarian and development response

Monitoring and Evaluation:

• Support MEAL team in developing and implementing robust monitoring and evaluation frameworks to assess the impact and effectiveness of cash and voucher assistance programs
• Conduct regular field visits to monitor program implementation, identify challenges, and gather feedback from beneficiaries and stakeholders
• Utilize monitoring data to inform program adjustments, identify best practices, and contribute to organizational learning

Other duties:

• Uphold and promote PAH’s commitment to safeguarding and protecting the vulnerable communities we serve
• Consistent with PAH safeguarding and protection policies, ensure all people who come into contact with PAH are as safe as possible
• Consistently and proactively monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Head of Programs and security staff and liaising with other external parties as required to maintain/enhance the security environment

• University Degree or equivalent in Civil or Architecture engineering. Degrees in Social work, social science, humanities or other related degree or demonstrate strong comparable work experience in relevant sectors.
• Proven experience in managing WASH and Shelter/NFI programs in a humanitarian context
• Strong background in program development, budgeting, and financial management
• Demonstrated background and knowledge of major humanitarian donors, particularly BHA, UNICEF, WHO, ECHO, UNOCHA, and UNHCR
• Excellent interpersonal, communication, public speaking, and strategic planning skills are required
• Fluency in  English, good command of Russian and/or Ukrainian
• Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently
• Demonstrated experience in successfully managing a multicultural team and a commitment to capacity building
• Demonstrated experience in grant management, budgeting and proposal writing
• Previous experience supervising and managing a multi-disciplinary team in a cross-cultural setting

• Work experience with professional and flexible international NGO, which is one of the largest NGOs in the Central-Eastern Europe
• Opportunity to work in a dynamic and motivated team
• Possibility for professional development

For expatriate Staff, PAH offers the following benefits:

• Free accommodation
• Flights home covered at the beginning and at the end of the deployment
• Annual leave of 26 working days and 5 additional days of free leave
• R&R policy
• Medical insurance (including Emergency Evacuation)
• Psychological Support Package

If you are interested in the role, please  use “Apply Now” button below and submit your short resume (max. 2 pages) with cover letter in English no later than November 30th, 2024. We strongly encourage qualified candidates to apply as soon as possible, the applications will be reviewed on a rolling basis. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Kindly note that only the candidates shortlisted for the next stages of the recruitment will be contacted.